Right of withdrawal

You may return an unopened product within 14 days of receiving your order. To be eligible for a refund, the product must be unused, in its original condition, and with all seals intact. Return shipping costs are the responsibility of the customer. To request a return, please submit a form Cancel an Order. Once we receive and inspect the returned product, your refund will be processed within 10 days.

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Damaged product

If your product arrives damaged, please contact us within 14 days of delivery. Email a photo of the damage along with your order details to info@anyamoala.com. Once your claim has been reviewed, we'll provide a prepaid return shipping label. After we receive the item, we'll send you a replacement or another product of equal value at no additional cost.

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Damaged package

If your package was damaged during shipping, please contact the shipping carrier directly. You should also email a photo of the damaged package along with your order details to info@anyamoala.com.​​​